Terms and Conditions
Cancellation & Refund Policy
In order to make a class reservation, you must first have a class credit or have an unlimited monthly RISE NATION series. To buy class credits or an unlimited monthly series, you can go to our web site and log into your account (if you do not have an account, you will need to create one). Please note that our class and series prices are subject to change without notice. You can reserve classes up to one week in advance for most classes. Some classes may be reserved more than one week in advance. Your credit/debit card will be charged for your order when you submit your purchase. As soon as your charge is approved, your class credits or unlimited monthly series will be “delivered” to your account. If you fail to pay any charges when due, RISE NATION, LLC reserves the right to suspend or terminate your privileges. You shall be responsible and liable for any fees, including attorneys” fees and collection costs, that RISE NATION, LLC may incur in its efforts to collect any past due or unpaid balances from you. Class credits purchased are not refundable. Recurring unlimited monthly series are charged every month on the day of your initial purchase for the duration of the series and also will not be eligible for a refund once the transaction is completed. Monthly unlimited series are charged on a month-to-month basis. If you want to cancel a class after you have booked it, you must do so more than 12 hours in advance of the class start time. You can cancel a class reservation by simply logging into your account and selecting the “Cancel” option next to your upcoming classes. You can also call your local RISE NATION studio. If you cancel more than 12 hours in advance, your class credit will be returned to your account. If you fail to cancel more than 12 hours in advance, the credit will not be returned to your account. If you have an unlimited monthly series it is also your responsibility to cancel your class more than 12 hours in advance. If you reserve a class using an unlimited monthly series and do not cancel more than 12 hours in advance, RISE NATION, LLC reserves the right to charge you a late cancellation fee equivalent to whatever the single class rate is at that point in time. The same fees will be applied to all “no shows”.
Class Action Waiver
Collection of Information
We collect certain personal information, such as names, postal and email addresses, credit card information etc., when voluntarily submitted by our clients. The information you provide is used to fulfill your specific request, to improve the experience on our web site, and to ensure a successful experience at RISE NATION, LLC. RISE NATION, LLC may also log non-personally-identifiable information including IP address, profile information, aggregate User data, and browser type, from Users of the site. This data is used to manage the Website, track usage and improve the Website services. This non-personally- identifiable information may be shared with third parties to provide more relevant services and advertisements to Users. User IP addresses are also recorded for security and monitoring purposes. We may also record information about your usage, such as when you use the RISE NATION, LLC website. If you are logged in, we may associate that information with your account. We may use clear GIFs (a.k.a. “Web Beacons”) in HTML- based emails sent to our Users to track which emails are opened by recipients. We may also use a User”s email address to send updates, a newsletter or news regarding RISE NATION, LLC. Users may elect not to receive these emails by following opt-out instructions. RISE NATION, LLC reserves the right to send you important notices about your account even if you opt out of all voluntary email notifications.